- Reservations must be cancelled at least 12 hours prior to the scheduled class time. If you cancel within less than 12 hours, you will be charged for the class and forfeit your session. You must log in to your account to cancel a class. Emailing the studio or leaving a message is not an acceptable form of cancellation.
- If you book into a class but come to another class, you will be charged for both sessions. The only way to change class times without incurring a fee is to cancel out of an unwanted class at least 12 hours prior to its start-time and booking into another class.
- We do not accept cancellations or class changes over the voice mail or email. You will need to log in to your Member account to do that. Please make sure that any changes are within our 12 hour cancellation or class change window in order to avoid additional charges.